Interaction Widget Permissions for Camera and mic

Hello All

We are working on embeed a video solution to interaction widget so i found an error showing that Genesys Cloud iframe is not allowing this to execute but not sure where can i allow this on default sandbox options for this application.

Hello,

IFrame feature policy ("allow" property) can be defined in your interaction widget configuration (in Admin - Integrations - Integration).

Open your interaction widget integration, and select the Configuration tab.
Under "Properties" section, you will see "Iframe Feature/Permissions Policy" parameter.
You can set the desired features as a comma-separated list.
Supported values/features are: "camera,microphone,geolocation,clipboard-write,fullscreen,display-capture"
See the related announcement for more details.
Refresh or logout/login from Genesys Desktop so the new configuration is taken into account.

Regards,

Thanks a lot, it worked great!

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