Return /api/v2/routing/queues/{queueId}/members

[Bruno_Da_Silva]

Hello Guys,

Since Genesys deprecated the API /api/v2/routing/queues/{queueId}/users and recommended to use
/api/v2/routing/queues/{queueId}/members , I noticed that the "total" doesn't make part of the Output, even they are defined as a result schema on Genesys documentation.

GET /api/v2/routing/queues/{queueId}/members

Does anybody know if there is any possibilite to get the total paramenter?

Regards,

[Jerome.Saint-Marc]

Hello,

You can check this former post on Deprecating /api/v2/routing/queue/{id}/users endpoints

"Impact: The only change in the functionality of the endpoints is that GET /routing/queue/{id}/members no longer returns totals information -- the total , lastUri , and pageCount fields -- in its response. These fields will not be present at all in the new response. All other new endpoints function identically to what they replace."

Regards,

[SethAtGenesys]

I agree that that is misleading, Bruno. as Jerome said, the totals values are not available from the new endpoint. calculating totals under each of the various combinations of filters was too expensive.

the development team will however see if we can update the documentation to reflect what it actually returned.

thanks,

Seth