Overview
The Analytics & Data Management category contains a variety of information relating to managing your data and extracing it from Genesys Cloud.
Analytics queries for conversation, presence, and more in aggregate, detail, observation, and job format | |
Resources for document management within Genesys Cloud | |
Resources for working with and exporting conversation recordings | |
Resources for working with ad-hoc user recordings | |
Resources for working with speech and text analytics and transcripts | |
Documentation for working with upload API endpoints |
