1. Enabling the Premium App

Out of the box, your Genesys Cloud org is not enabled for a Premium Client Application. In this module, we will show you how you can enable a Premium Client Application in your org.

There are two ways to purchase a Premium Client Application:

1. Purchased from AppFoundry
2. Added to a Sales/Purchase Order

To be able to add a Premium Client Application in your org, make sure that you have the Billing > Subscription > Add permission assigned to your Role.

The following are the steps to purchase the Premium Client Example from AppFoundry:

1. Go to the AppFoundry site and sign in.

2. On the search bar, type Premium Application and click the Premium Application Example card.

3. Click the Free Trial button to enable the Premium Application on your Genesys Cloud org and follow the on-screen instructions.

The following are steps to enable Premium Client Application Example if it was added to your Genesys Cloud organization via a manual sales/purchase order:

1. Navigate to Genesys Cloud Admin > Integrations > Integrations and click the + Integrations
2. Search for Premium Client in the search bar and click Install

Once the Premium Client Example Application has been added to your Genesys Cloud organization:

1. In the right-hand panel, assign a role with administrator permissions such as 'admin'. Note the install wizard will likely be performing administrative API requests and will require a user with that level of access to run the install wizard.
2. Toggle the Status to Active and Save.
3. Logout and Log back in, or reload the browser page for the new activated integration to be recognized.

You should now be able to see the Premium Client Applicaiton Example from the Apps menu of your Genesys Cloud org.

You may cancel the subscription anytime by navigating to the Genesys Cloud Admin > Account Settings > Subscription. Look for Premium Client Application Example for Genesys Cloud under the Apps section and click Cancel.

Proceed to Premium App Permissions.