About the Analytics and Reporting category
|
|
0
|
1631
|
July 12, 2018
|
Milestone data on dashboard
|
|
3
|
34
|
March 26, 2024
|
Query related to Queue performance report
|
|
2
|
242
|
March 19, 2024
|
Agentless email missing queue
|
|
0
|
124
|
March 5, 2024
|
Inconsistent Analytics Report Export
|
|
0
|
175
|
February 28, 2024
|
/api/v2/speechandtextanalytics/transcripts/search seems bugged
|
|
2
|
189
|
March 27, 2024
|
ConversationDetails/Jobs API does not load all data to PowerBI
|
|
3
|
329
|
March 26, 2024
|
Flow.end Event Topic
|
|
2
|
232
|
March 22, 2024
|
Genesys Snowflake Cloud Data Sharing
|
|
3
|
363
|
March 21, 2024
|
Exports per user limit
|
|
2
|
342
|
March 9, 2024
|
Conversation Aggregate query discrepancy based on granularity
|
|
5
|
347
|
March 9, 2024
|
Re-export the recordings
|
|
2
|
241
|
March 8, 2024
|
How can I disable masking of my interactions using "api/v2/analytics/reporting/settings"?
|
|
3
|
347
|
March 6, 2024
|
Interactions View - Caller Name
|
|
1
|
295
|
February 10, 2024
|
Data discrepancy between Genesys reporting and WFM Adapter Output
|
|
1
|
306
|
February 9, 2024
|
Differences between DNIS and SessionDNIS
|
|
1
|
354
|
February 4, 2024
|
Where is the Analytics Query Builder as of Dec. 2023?
|
|
5
|
562
|
February 1, 2024
|
Getting search keyword interval in KonwledgeBase
|
|
1
|
328
|
January 18, 2024
|
Disassociation of Screen and Audio Recordings SQL Code
|
|
1
|
381
|
January 14, 2024
|
Is it possible to get total interactions from a queue filtered by external tag in a dashboard?
|
|
2
|
379
|
January 13, 2024
|
"isNamedEntitiesAnalyzed" field in transcription json
|
|
1
|
344
|
January 3, 2024
|
Data Model comparison between Genesys Engage and Genesys Cloud A3S
|
|
3
|
732
|
December 29, 2023
|
Genesys Transcript API Consumption
|
|
4
|
461
|
December 29, 2023
|
Skillgroup Reporting
|
|
2
|
472
|
December 28, 2023
|
Scheduled Export: Update Interactions view
|
|
1
|
410
|
December 16, 2023
|
Genesys Cloud - Roles & Permissions to Restrict the Access of Quality
|
|
1
|
403
|
December 16, 2023
|
Dummy emails for Speech & Text Analytics only
|
|
1
|
401
|
December 7, 2023
|
Agent Scheduled Call Back view
|
|
2
|
506
|
November 30, 2023
|
Historic data from reportingturns Endpoint
|
|
1
|
506
|
November 23, 2023
|
New Dictionary Management API
|
|
1
|
780
|
November 16, 2023
|