Announcements

Topic	Replies	Views	Activity
Adobe data actions integration will stop functioning on Jan 1, 2025 Description The Adobe data action integration authenticates by creating a JWT token. Adobe has deprecated this authentication method, and has documented that it will be disabled on Jan 1, 2025. https://developer.adobe.…	2	1528	April 4, 2024
About the Announcements category	1	3892	August 28, 2017
Deprecation of `textBody` and `messagingTemplate` fields	2	116	October 28, 2024
Embeddable Framework changes for naming of call logging attributes	0	207	October 15, 2024
Document sharing link: removing Redirect query parameter due to vulnerability	1	275	October 9, 2024
Deprecation: conversations/messages/inbound/open endpoint (UPDATED 18 April 2024)	13	3641	October 9, 2024
Limit introduced on the query field in Knowledge Search APIs	0	443	September 30, 2024
Addition of 'Content Management User' permission check for API endpoints under /api/v2/contentmanagement/documents	0	638	September 10, 2024
Removal of audit action type MemberUpdate for audit query filters for /api/v2/audits/query	1	801	October 28, 2024
Removal of Custom and Conversation stream types from the list of Journey supported stream types	1	946	September 24, 2024
Deprecation: /api/v2/taskmanagement/workitems/query API	1	1096	September 13, 2024
Genesys Cloud for Salesforce External Routing Package Version 1.7 and Lower - Deprecating open messaging API endpoint	2	1398	September 16, 2024
Removal Announcement - Legacy Co-browse and Screenshare	1	966	September 13, 2024
Messenger JavaScript SDK LocalStorage keys are changing for certain items	4	1844	September 9, 2024
Enforce validation rules on all contacts and organization fields	1	1082	September 4, 2024
Removal: Historical Adherence Query route accross management units	2	1112	August 29, 2024
Deprecation: /api/v2/languages APIs	1	1166	August 29, 2024
Error response returned from workitem query api when caller has no division permissions	1	1165	August 19, 2024
[RESCHEDULED] Messenger JavaScript SDK LocalStorage keys are changing for certain items	3	1854	June 6, 2024
Requiring permissions for the /api/v2/integrations/credentials endpoints	6	1386	August 7, 2024
Removal of Adhoc-Modeling code	1	1176	August 7, 2024
Removing redundant field from POST /api/v2/conversations/messages response	1	1169	August 6, 2024
Documentation fix for TranscriptionConnector integration	1	1203	July 29, 2024
Operational Console permission removal	1	1248	July 28, 2024
Removing parameters from GET /api/v2/quality/evaluations/query API	1	1207	July 26, 2024
Preview API: Removal of unused field from Journey Events by Session API	1	1193	July 25, 2024
Documentation change for WfmUserEntityListing	1	1192	July 22, 2024
Preview API: TaskMangement API will return 429 instead of 409 when daily limit is exceeded	4	1399	July 6, 2024
Deprecation - ACD Chat v1.0	4	1816	June 9, 2024
Deprecation: /api/v2/integrations/clientapps/unifiedcommunications	1	1262	June 5, 2024

Adobe data actions integration will stop functioning on Jan 1, 2025

Description The Adobe data action integration authenticates by creating a JWT token. Adobe has deprecated this authentication method, and has documented that it will be disabled on Jan 1, 2025. https://developer.adobe.…