Announcements

Topic	Replies	Views	Activity
Removal and Replacement of Partner Billing Usage API Description: Genesys Cloud is transitioning to a new billing system. As a result, the Partner Billing Usage API will be replaced. We are taking this opportunity to future-proof the API for a better customer experience. Y…	1	450	April 14, 2025
About the Announcements category	1	4943	August 28, 2017
Adding email Send permission to existing default behavior	0	143	April 18, 2025
Additional validation for in-queue and Customer First Callback related flows submitted in the queue object	0	149	April 18, 2025
Deprecation of (textBody, media, stickers) fields from REST endpoint (“Get conversation message”, "Get messages in batch", "Get message", "Send message") response	0	157	April 18, 2025
Removing external organization from reverse white pages lookup endpoint response	0	152	April 15, 2025
Introduction of limits for number of allowed response assets per org	0	196	April 14, 2025
Introduction of pagination support for GET web deployment configuration versions API endpoint	0	188	April 14, 2025
Deprecation of Sentiment Setting within Topics from Public API	0	152	April 14, 2025
Documentation update: Calibration within Evaluation response is reference	0	166	April 14, 2025
Deprecation and replacement of Create Media endpoint	0	183	April 14, 2025
Remove /api/v2/analytics/conversations/transcripts/query API	0	195	April 14, 2025
Schedules endpoint result sortBy field will default to sorting by name	1	391	April 7, 2025
Dark Hours for Historical Adherence Query Across Management Units API	0	255	April 1, 2025
Deprecation and replacement of WFM delete job endpoints	0	238	April 1, 2025
New Developer Forum is Coming!	17	1959	March 24, 2025
Introducing enhanced Usage service and APIs	0	412	March 21, 2025
Removal of leftover Knowledge Workbench V1 Associated APIs	0	333	March 18, 2025
Removing journeySegmentScope as a dimension and groupBy for journey analytics api	0	302	March 18, 2025
Deprecate Legacy Alerting Notification Topics	1	428	April 13, 2025
Platform Limit Event - LIMIT-0001 will reduce number of events produced	0	483	March 11, 2025
Deprecation and Removal of Limit Count APIs	0	362	March 11, 2025
Deprecation: ACD Chat v2.0 and resulting impact to Third-party Chat Routing	0	519	March 6, 2025
Removing the primaryContactId field from ExternalOrganization	0	403	March 4, 2025
Scope field will be removed from the body of Journey Segment request contract	3	606	February 26, 2025
Update to correct the behavior for the preserveIdleTTL parameter of the tokens/me resource	0	477	February 26, 2025
Preview API: Removal of property from 'dataIngestionRules'	0	414	February 26, 2025
Additional validation while creating MessagingTemplate canned response	1	622	February 21, 2025
New permissions requirements for user station endpoints	9	1814	February 21, 2025
Developer Center Site Maintenance Night of Feb. 24th	0	423	February 20, 2025

Removal and Replacement of Partner Billing Usage API

Description: Genesys Cloud is transitioning to a new billing system. As a result, the Partner Billing Usage API will be replaced. We are taking this opportunity to future-proof the API for a better customer experience. Y…