Announcements

Topic	Replies	Views	Activity
Adobe data actions integration will stop functioning on Jan 1, 2025 Description The Adobe data action integration authenticates by creating a JWT token. Adobe has deprecated this authentication method, and has documented that it will be disabled on Jan 1, 2025. https://developer.adobe.…	2	2006	April 4, 2024
About the Announcements category	1	4361	August 28, 2017
New permissions requirements for user station endpoints	6	478	January 16, 2025
Developer Center Beta Site	17	846	January 16, 2025
Deprecation and removal of `PUT /api/v2/routing/sms/phonenumbers/{phoneNumberId}`	0	173	January 15, 2025
Deprecation: conversations/messages/inbound/open endpoint (UPDATED 18 April 2024)	26	5837	January 10, 2025
Deprecation - ACD Chat v2.0 - Chat Widgets 1.1 & 2.0	15	1533	January 10, 2025
Breaking Change: Backend Service 502s Will Be Mapped to 503s Instead In Public API	2	1299	December 17, 2024
Misconfiguration with Instagram normalized channel.from.nickname field is causing customer confusion and platform misalignment	0	670	December 10, 2024
Deprecation and Removal: Google Assistants	0	409	December 10, 2024
Removal of unused fileName parameter from POST /api/v2/workforcemanagement/historicaldata/validate endpoint	1	587	January 14, 2025
Bug fix: permissions enforcement for PATCH /api/v2/users/{userId}/queues	1	822	January 2, 2025
Data action DigiCert MTLS certificate rotation	1	943	January 2, 2025
Deprecation of `textBody` and `messagingTemplate` fields	3	807	December 30, 2024
Embeddable Framework changes for naming of call logging attributes	1	801	December 17, 2024
Document sharing link: removing Redirect query parameter due to vulnerability	1	830	October 9, 2024
Limit introduced on the query field in Knowledge Search APIs	1	987	December 2, 2024
Addition of 'Content Management User' permission check for API endpoints under /api/v2/contentmanagement/documents	1	1114	November 12, 2024
Removal of audit action type MemberUpdate for audit query filters for /api/v2/audits/query	1	1219	October 28, 2024
Removal of Custom and Conversation stream types from the list of Journey supported stream types	1	1352	September 24, 2024
Deprecation: /api/v2/taskmanagement/workitems/query API	1	1584	September 13, 2024
Genesys Cloud for Salesforce External Routing Package Version 1.7 and Lower - Deprecating open messaging API endpoint	2	1891	September 16, 2024
Removal Announcement - Legacy Co-browse and Screenshare	1	1403	September 13, 2024
Messenger JavaScript SDK LocalStorage keys are changing for certain items	4	2376	September 9, 2024
Enforce validation rules on all contacts and organization fields	1	1501	September 4, 2024
Removal: Historical Adherence Query route accross management units	2	1545	August 29, 2024
Deprecation: /api/v2/languages APIs	1	1600	August 29, 2024
Error response returned from workitem query api when caller has no division permissions	1	1597	August 19, 2024
[RESCHEDULED] Messenger JavaScript SDK LocalStorage keys are changing for certain items	3	2317	June 6, 2024
Requiring permissions for the /api/v2/integrations/credentials endpoints	6	1844	August 7, 2024

Adobe data actions integration will stop functioning on Jan 1, 2025

Description The Adobe data action integration authenticates by creating a JWT token. Adobe has deprecated this authentication method, and has documented that it will be disabled on Jan 1, 2025. https://developer.adobe.…