A callback number cannot be parsed as a phone address

Platform API
1

Hi, I am having some serious trouble with genesys callbacks.

Right now I am sending callbackNumbers as an array or strings to the API, with the countryCode field as well.

The countryCode value is "47"

However, weird things happen with callbackNumbers. If I send it as "12345678", I get the error ""A callback number cannot be parsed as a phone address", BUT if I send it as "+4712345678" WITH the countryCode it works?

Is this by design, or what am I doing wrong?

2

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