About editing emails received from customers

Genesys Cloud Applications Architect
1

Please let us know if there is a way to edit the email displayed on the agent's UI screen from the "Inbound Email" flow.
From the body of the incoming mail, the delimiter (";") Is it possible to display only the last sentence in the agent's UI?

ex.)

Body of incoming email

00001;2254;3360;
component replacement

↓
The email body we want to display on the agent's UI screen

component replacement

2

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