AnNN2
1
Hi all,
Currently, I saw we can access some authenticated claim fields like email
, given_name
and family_name
via the built-in variables in Architect inbound message flows (Authenticated web messaging attributes - Genesys Cloud Resource Center)
But it is possible to access other fields?
Hi - not yet, but we have future plans to expand on this, and we will consider leveraging External Contacts records as recipient for all these attributes:
https://genesyscloud.ideas.aha.io/ideas/DXWMM-I-57
https://genesyscloud.ideas.aha.io/ideas/DXWMM-I-106
1 Like
system
Closed
4
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.