Hi,
Is there a way to access the UUI data from within Embeddable framework (read but more specifically write).
On Inbound conversation, it is easy enough to copy the value in a custom attribute via Architect. However in outbound, short of using a script, it would be convenient to be able to set UUI.
Could you advise ?
Thanks,
Jean-Christophe
I don't believe the outbound UUI data is available on the conversation. You can verify by checking the participant attributes on an outbound conversation that had UUI data (unfortunately, I don't have the necessary equipment to make use of UUI data to check). Assuming it's not getting set as a participant attribute, you can request new features at https://purecloud.ideas.aha.io/ideas.
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