Accordion response type in web messenger

[Mansi_Dhawas]

Hi team,

I have deployed web messenger with google dialog flow bot in it. I wanted to add accordion type response. Is it possible to add it? Please guide me if yes.

[Angelo_Cicchitto]

Hi @Mansi_Dhawas we don't support Accordion, that seems very specific to Dialogflow Messenger. Probably the closest construct is a Card, which applies across most Messaging channels.
See these links:

• Channel and bot capabilities feature comparison - Genesys Cloud Resource Center
• Work with cards in bot conversations - Genesys Cloud Resource Center

[Mansi_Dhawas]

Thanks for your reply @Angelo_Cicchitto.

What card types are supported like link , postback or any other?
The objective is to click on the image in card and display some text on click.

Thanks

[Angelo_Cicchitto]

The only actions available with Cards are Link and Postback: if you expand the Google Dialogflow ES and CX section you'll find some samples.