Action Map in Predictive Engagement

[Tiziano_Perchinunno]

Good morning,
I have implemented two specific Action Maps within a Predictive Engagement project for two different products that offer invitations to web messaging through different texts. However, when navigating between pages, I always receive the invitation defined on the first page I visited.

To simplify with an example: I enter the restaurant page and the invitation says: "What would you like to eat?" I then enter the support page and the invitation repeats "What would you like to eat?", even though I would expect the specific invitation for the support page: "What problems are you having?"
Additionally, the invitation is also displayed on pages where I haven't set up any invitation.

Is it possible to avoid this behavior, meaning to display only the specific invitation for that page?

Regards,
Tiziano

[mbrophy]

Currently once the first message is triggered there is no way to reset or clear the message to display a different message on the secondary page. You can raise this idea on the idea portal for the team to look into.

[TimoV]

We've fired Genesys("command", "Messenger.clear"); on page leave, and have not experienced issues.