I'm building a simple post call survey and wanted to use architect bot flows, but struggling to add an audio prompt at the Ask for slot questions and responses, is this even possible?
Kind Regards
Hi,
Currently Bot Flows supports TTS only. Support for using pre-recorded prompts is currently in development. We are currently targeting end of January for this.
We have an enhanced version of TTS, if you don't have this already please reach out to me - nicola.burns@genesys.com.
Nicola
Thanks Nicola, thats does explain why nothing I try works!
I don't suppose there is a beta available please?
Kind Regards
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