Adding Values and Variables to the Drop down List

[anushagsg]

Hi Team ,

We need to add Skill name (as display Variable ) and Skill Id (as Variable Value) to the drop down list in the Script . We can add the Skill id & name manually if it's size / count of skill is less than 10 . But , We have 100 Skills & need to upload(add) the same in drop down list . Instead of adding it manually ( we may miss some of the Skills & Id ) which is very time consuming .Is there any way to add it dynamically.

Regards ,
Anusha Gowda

[tim.smith]

The dropdown script component does not support a dynamic list of items. You can request new features at https://purecloud.ideas.aha.io/ideas.