Agent Availability inclusive of utilization

Platform API JavaScript SDK
1

Tim,

Is there any changes to this response back in 2018?

2

Hello,

I am not Tim :slight_smile: but Tim replied to a similar question few days ago. No change.
See https://developer.mypurecloud.com/forum/t/agent-metrics-for-chat-interaction/8255

Regards,

1 Like
3

Thank you very much

4

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