Agent Login/Logoff report via SDK

How would I go about getting the data that is shown in the new "Agent Login-Logout Details" report via the .net sdk?

That report is based on the data from the User Status Detail analytics query. Because there isn't actually any concept of "logged in" or "logged out" in PureCloud, the data in that report is indicating the time/duration that the user was not in an OFFLINE system status.

Do you by chance have the query used to generate that report? I should be able to convert it to .net sdk

You can use the Developer Tools to build your query. The default query will work without any filters, though you'll probably want to add some for actual use.

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