I am trying to create an Agentless outbound campaign that plays a list of pre-recorded messages referenced in a data table. the messages change weekly, so instead of continually changing the outbound flow, I am trying to setup the flow to reference the data table for the message to play each week. New to PureCloud.
That seems reasonable. Did you have a question about it?
Yes, I am new to Purecloud and needed some pointers on how to best start this.
Hi Robert,
I just wanted to close the loop on this ticket. Have you taken a look in our resource center. We have several articles related to data tables there. (https://help.mypurecloud.com/articles/work-with-data-tables/). This should give you a good place to start.
Thanks,
John Carnell
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.