Agents does not appear on the GC Bot - DialogFLow CX Addon Integration

[David_Fradejas]

HI Experts...

We are not able to get the agent on the bot.

we still not able to select the DialogFlow Agent, even if I select europe-west1 and global as valid regions:

the dialogflow agent seems to be OK, created in europe-west1:

thanks in advance.

in addition, and for clarify, the problem is the same as this one related hjere:

Genesys Cloud - Main - Genesys

[Vineet_Kakroo]

I think you need to change to "eu-west-1" from "europe-west-1" on the integration configuration Advanced tab.

[David_Fradejas]

thanks!!

configuring:

{
"locations": [
"global",
"europe-west3"
]
}

it works!