Hello
Is there an API endpoint to use for getting the QoS of a queue (rate of calls answred in less than 20 s into ACD, for instance) ? I don't mean the service level.
Thank you in advance.
Hello
Is there an API endpoint to use for getting the QoS of a queue (rate of calls answred in less than 20 s into ACD, for instance) ? I don't mean the service level.
Thank you in advance.
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