Hi, We are using this api: https://api.usw2.pure.cloud/api/v2/conversations/calls/{conversationId}/recordingstate,
this provides the information for a conversation when it got paused.
Our requirement is to have an api which can provide us all the conversations that were paused during a given time interval.
Can someone please help?
Hello,
No, there is no endpoint providing at once this piece of information for all conversations.
You can request new features and share your use case at https://genesyscloud.ideas.aha.io/ .
Regards,
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