Hi Team,
Please let me know, Is there any API available in Genesys Cloud to find the Specific Agent routing Status in Specific Queue?
Thanks & Regards,
Kaviya
Hi Team,
Please let me know, Is there any API available in Genesys Cloud to find the Specific Agent routing Status in Specific Queue?
Thanks & Regards,
Kaviya
Hi,
This endpoint should cover your usecase: https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-routing-queues--queueId--members
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