hi All,
Just wondering if anyone can help to advise. I am using this library https://github.com/MyPureCloud/purecloud-for-salesforce-einstein-example to get voice transcription during call with Salesforce Plugin. And this functionality is working good, without I need to input OAUTH token in Salesforce.
And as I dont set any OAUTH, thus usage API for voice not appeared in API usage report...
And from what I read here API Usage view - Genesys Cloud Resource Center. because this done from Salesforce Plugin,
it doesnt include in this report.
Does it means there's no API usage limitation if we run API call as part of Genesys Cloud Embedded Client (eq. Salesforce) ?
thank you for any advise.
Kind Regards
Fransiska