Hello, I have a complex flow and for testing purposes I would like follow the call by the application logs, but unfortunately I could not find the solution so far for this issue. Is anyone have the same issue here?
What would be the easiest way to troubleshoot a call by the logs?
Hey, otoure!
Architect logging is a little limited right now as far as I know. We have used Participant Data in the past. Then we can go into the interactions screen, select the interaction, and scroll down to the Participant Data to see anything that we needed to. It's not a great solution, but it's what we use.
However, we have been informed there is a new feature coming soon called Flow Execution History that allows you to step through each phase in the call and look at all data attached. Check out the "Use replay mode to troubleshoot an Architect flow" link below. While we may not have access to it yet, I think it'll be exceedingly helpful when released. My team can't wait!
Hello natereprogle,
thanks for your quick answer. Hopefully these feature will arrive soon
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