Architect Replay Becomes Unresponsive and Freezes

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I can use Architect Replay if I have a small amount of actions performed (for example, if I disconnect from the IVR early), however, if the amount of actions gets close to 1000, then Replay becomes unusable because it freezes and I can't navigate because it's loading forever. I'm using Chrome. Is there any way I can prevent this?

Please open a case with Genesys Cloud Care to report this issue with the base product.

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