Please find the logs for Audiohook getting disconnected while in an active call.
Getting EOFException from Genesys socket sometimes while processing long calls using Genesys Audiohook.
ConversationId: ad752879-194d-4458-8b0a-80b8138e85a9
CorrelationId : 330f4234-1fcf-4f6c-a609-2846cde9af75
OrganizatoinId: 30bf74cd-ef4c-45c3-9695-b6818e3c2423
Socket Connected Time : 2024-08-01 08:27:32.173 UTC
Socket Exception Time : 2024-08-01 08:51:38.717 UTC
java.io.EOFException: null
at org.apache.tomcat.util.net.NioEndpoint$NioSocketWrapper.fillReadBuffer(NioEndpoint.java:1331)
at org.apache.tomcat.util.net.NioEndpoint$NioSocketWrapper.read(NioEndpoint.java:1218)
at org.apache.tomcat.websocket.server.WsFrameServer.onDataAvailable(WsFrameServer.java:75)
at org.apache.tomcat.websocket.server.WsFrameServer.doOnDataAvailable(WsFrameServer.java:183)
at org.apache.tomcat.websocket.server.WsFrameServer.notifyDataAvailable(WsFrameServer.java:162)
at org.apache.tomcat.websocket.server.WsHttpUpgradeHandler.upgradeDispatch(WsHttpUpgradeHandler.java:157)
at org.apache.coyote.http11.upgrade.UpgradeProcessorInternal.dispatch(UpgradeProcessorInternal.java:60)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:59)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:889)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1735)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Unknown Source)