Hi. While a visitor to a customer website is engaged with a chatbot, if they ask a question for which I want to automatically pop a new webpage in a new tab, how/can this be done? I know I can provide a link in the chat but I want to automatically show them the page they need to be on. Appreciate any advice. Thank you.
Are you suggesting to cause page navigation to another page without user acknowledgement? Or rather have the user click on the provided link that opens in the same browser tab (rather than opening new browser tab)?
The former. So for example, the customer asks the chatbot how to change their password. The chatbot replies with info (article for example which could have the link) but that also opens another tab to the url that has the password change information on it for the customer.
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