Bulk Transcripts

[Anton_Vroon]

Is there an API end point that does bulk transcript exports?

I can do one as described here:

Access to call transcripts using the developer API

Hi @p_m_cb, You can extract the transcript from a recorded voice interaction by using several API endpoints. Here, I will outline each step: The initial API call is directed to the following endpoint, which retrieves the communicationId: GET /api/v2/conversations/{conversationId} Response: [image] The communicationId can be found withing the calls array, under the participant where the purpose is labeled as customer, as shown above. With the conversationId and communicationId now availa…

But to get all the transcripts into our data warehouse would require looping through every single conversation ID, getting the communication ID, then calling the transcript url API, then calling that url in that result.

Just hoping there is a better way for bulk?