Bullseye routingRing

[David_Moschioni2]

Hello,

I'm attempting to use the API to pull a specific field out for a report.

within this API call there are 2 fields I'm interested in:
routingRing and agentBullseyeRing

/api/v2/analytics/conversations/details

I've created an API call and can successfully pull out DNIS for example but am getting "null" back when i try against those to fields:

here are the details on my Code:
/api/v2/analytics/conversations/{conversationID}/details

My output contract is set to an Object > Array > Integer. (i'll change it to string sometimes to test other fields)

Response Template
{
"translationMap": {
"RRing": ".participants[*].sessions[*].agentBullseyeRing" }, "translationMapDefaults": { "RRing": "0" }, "successTemplate": "{\"RRing\":{RRing}\n}"
}

I know the calls that i want are being routed by bullseye as when i pull "requestedRouting" it shows bullseye.

Am I close to the correct formatting?

Thanks a bunch.

[Jerome.Saint-Marc]

Hello,

These 2 dimensions, routingRing and agentBullseyeRing, are tagged as Preview in the Conversation Detail Data Model page (under Dimensions for Sessions).
"Dimensions that are marked as preview may not have been released yet and are subject to change at any time without notice."

So apparently, these dimensions have not been released yet.

Regards,

[David_Moschioni2]

Oh no sad face.
Thank you for pointing that out.
We can mark this as resolved.
Do we by chance have any information on release dates for these metrics?

[Jerome.Saint-Marc]

Hello,

No, at this time, I unfortunately don't know when these new dimensions will be released.

Regards,