Callback widget

I am trying to utilize the callback widget sample code provided by genesys . when i am trying to select " pick date and time- opens a date picker" option from the dropdown provided, i am getting error like
" unable to fetch available details " as popup.

Hello,

Unfortunately, the Callback Widget (Genesys Widgets built-in UI) is not supported with Genesys Cloud.

The Genesys Widgets UI is used with our different platforms (Genesys Cloud, Genesys Engage, PureConnect).
Some of the plugins/modules are supported on all platforms (WebChat, ChannelSelector, SideBar, ...).
Some are only supported with specific platforms (like Callback).

You can find the list of supported plugins with Genesys Cloud, in the Developer Resources section on this page - Genesys Cloud tab.

Regards,

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