Can Genesys Data Actions provide a timestamp the last time a DID called/connected?

Was asked by my business leaders today if something like this would be possible with Genesys Cloud as it is:

"Something along the lines of if the following 2 statements are true, override all other call routing logic and route to Y queue:

  • Pro has had a connected call <= X days
  • Last connected call origin = Y queue "

So my early thoughts would be capturing the ANI from the customer then needing to send that to a Genesys Cloud data action which would then provide last connected Day/Time.

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