Can I use the Embeddable Framework if I can't access localStorage?

Embeddable Framework is used iframe URL via Web Storage API.
But for Google Chrome, if the 3rd Party cookie is disabled, LocalStorage cannot be used and the Embedded Framework doesn't work. Is there any way use framework? My customer can't enable the 3rd party cookie by policy.

Hi Kobaken, Unfortunately, local storage and cookies are currently a requirement for the Genesys Cloud Embeddable Framework. These storage mechanisms are used to improve the end-user experience. The user experience is impacted via the following areas: startup time via caching, multitab synchronization, and redundancy for notification channels when using a secondary popped-out window (Chats, Auth, WebRTC).

Travis

Hi Travis, Thank you for your information!
I will discuss with client.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.