Can we run the Premise Edge (BYOC Premises – Customer Hardware Solution) on AWS (EC2) or ESXI?

We want to implement / connect an Edge device for our Genesys Cloud Environment. Can we deploy / install Edge software on an AWS EC2 instance or an ESXI VM?

Hello,

The Genesys Cloud Community Forum is a better place to discuss general product features and out-of-the-box behavior. The developer forum is specific to discussions surrounding APIs and customizations.

You can find information on BYOC Premise Edges on the Resource Center:

Genesys Hardware Solution and Customer VM Solution are no longer available:

Regards,

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