Can you use Genesys Bot Connector for Genesys SMS?

Robert_Cooper · September 30, 2022, 1:25am

In the following DevCase video it explains that it is only available for Web messaging and Open Messaging.

Are you able to call external bots via the Bot Connector for SMS?

Thank you,

Rob

John_Carnell · October 5, 2022, 7:48pm

Hi Robert,

I think you missed the link to the video in your message? Could you provide that video because it would help provide context.

Thanks,
John Carnell
Manager, Developer Engagement

Robert_Cooper · October 17, 2022, 11:43pm

Hi John,

Sorry for the late reply. Not needed anymore we have the bot connector working for SMS

Thank you,

Rob

John_Carnell · November 7, 2022, 8:08pm