We are having an odd issue that started when the dashboard beta went live.
Half of our users can no longer edit dashboards in Chrome or Edge. Chrome is what our company uses.
When searching queue or wrap code to set up a widget in a dashboard it gives error: STATUS_ACCESS_VIOLATION.
Support came back saying it is being caused by https://dhqbrvplips7x.cloudfront.net/directory/11.16.0-3/assets/images/ico/genesys-logo-red.ico' from origin 'https://apps.mypurecloud.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
Our internal IT sees a policy that sets the homepage when the browser launches causing the issue.
It works in App. But our leaders who use dashboards only use Chrome.
They have determined that it is not related to the beta and we left the beta as part of troubleshooting.
Any ideas?