Change Membership of Roles in Bulk

Hello All,

I am trying to remove a role in bulk from users in Genesys Cloud using the Change Membership option, which is available when we open a role, but I am seeing a discrepancy in it.
When I am filtering the users based on that particular role, I am getting a number of around 3100 users but when I am clicking on the Change Membership for that role, I am seeing a number of 200 only. Is there a reason why Genesys is not showing correct data?

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