Change or set the flow outcome of a conversation

Platform API
1

Hi, I try to change the flow outcome of an interaction. However i can only find an API to get the current Outcome via a conversation ID.

GET /api/v2/analytics/conversations/details.

Can I simply change the GET into PUT to achieve my goal or is this to simple thought?

Thanks

2

Hello,

The flow outcome can only be set during the Architect flow using the Set Flow Outcome action. It is not possible to update the flow outcome via Platform API.

Regards,

3

Many thanks for your reply although it did not make me happy.

Regards,

4

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