Hello,
I'm trying to pull the conversation details from purecloud in order to publish stats in Salesforce. I was thinking about using the client credentials grant type since I don't want anybody authenticating (it's a background process on a server). However, when I make the call, I get an empty response (no error, just an empty body). I can query the conversation aggreate api successfully but when I try the conversation detail, it's blank.
I tried my query on the developper tools and it works fine.
The api I'm trying to use is https://api.mypurecloud.com/api/v2/analytics/conversations/aggregates/query
Is there something I'm missing ?
Thanks.