Hi,
I opened up a support ticket regarding setting up co-browse in a "non-public facing test/lab-environment" with Basic Auth protection, the support recommended me posting here instead.
We couldn't get this to work as the co-browse session would just be blank, however it did start working once we tried it with a public facing page without authentication.
how would you set this up in a closed test environment? if it's even possible?
Hello,
I don't have much expertise on co-browse but found this note in Co-browse for web messaging requirements
Note: CSS files must be publicly accessible for co-browse. For example, if your customer wants to use co-browse after a member login or within an intranet, CSS files must be publicly accessible or display issues might occur.
Running a quick test, I have seen that my Genesys Desktop tries to access the url of the stylesheet/css files of the co-browsed site.
Regards,
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