Co-Browse set up for WebChat V2?

sureshuppara · June 18, 2020, 10:08pm

I would like to add co-browser to my chat set up which is developed in Widget V2.
Please provide what changes I have to make to enable co-browse ?
I have created "deploymentKey" for co-browse already . Thanks..!!

tim.smith · June 22, 2020, 3:58pm

https://developer.mypurecloud.com/api/cobrowse/index.html

sureshuppara · June 22, 2020, 4:34pm

Hi Tim,
Thanks for your reply..!!
The link above shared is configure co-browse with WebChat V1.0. Is there a way to configure with Widget V2 ? Thanks..!!

Regards,
Suresh U

tim.smith · June 22, 2020, 4:42pm

Sorry, cobrowse is not a feature of v2 chat. You must use v1 chat if you need cobrowse.

sureshuppara · June 22, 2020, 6:17pm

Thanks Tim..!!

Just found below link in resource center.

Regards,
Suresh U

system · July 23, 2020, 6:17pm

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.