Hello,
the communicationId corresponds to the id of the call of the first participant (customer) that appears in the conversation context (obtained via GET /api/v2/conversations/{conversationId}).
For group interactions (non-queue), how do I get the communicationId?
I need communicationID to be able to call the API /api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturl and get the transcript
Regards