Conversation Chat Participants Replace API Erro 500

[adolfo]

When trying to consume the API Explorer

/api/v2/conversations/chats/{conversationId}/participants/{participantId}/replace

,passing the conversationId, participant connected and body parameters (queueId), it returns error 500

{
"message": "An internal conversation service error has occurred. Please contact support. Message: errorCode=chat.error.member.state, status=400",
"code": "internal.server.error",
"status": 500,
"messageWithParams": "An internal conversation service error has occurred. Please contact support. Message: {message}",
"messageParams": {
"message": "errorCode=chat.error.member.state, status=400"
},
"contextId": "7cd415a5-0e1b-437a-9031-f0387a21b752",
"details": [],
"errors": []
}

[charlie.conneely]

Please open a case with Genesys Cloud care to investigate. 5xx errors cannot be investigated via the forum.

-Charlie

[adolfo]

Thanks for the info.
I believe that the problem was caused by the type of participant that I had informed. As I wanted to transfer the interaction to a queue, I was informing the participant as "purpose customer" instead of "purpose agent".
After the adjustment I managed to get the return 202 .

[charlie.conneely]

Glad to hear it's resolved!