Conversation Detail API endpoint result doesn't return the ani unless specifically querying for the ani

I notice when using conversation detail the results do not return the ani of the records returned https://api.mypurecloud.com/api/v2/analytics/conversations/details/query

Is that by design? The business we are working with want to query results for all outbound call for a specific day but the results do not return the ani of those records. Is there another API that can be used to get the outbound calls made and show the ani the records are associated with?

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.