Conversation detail query speed

1

Hi, I'd like to know if there any limitations when using "Conversation detail query" in Analytics API.

Our customer wants to query this endpoint each 30 min to retrieve the calls during the last 30 min. If we for example do the query at 17:00:00, will we retrieve a call ended at 16:59:59? Or may be some delay until the call is available through that query?

https://developer.mypurecloud.com/api/rest/v2/analytics/conversation.html#speed_or_size__do_i_want__query__or__jobs__

2

Hi,

The data for analytics query endpoints will be available immediately. Conversations in progress will also be included in the results.

3

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