Conversation job api takes long time to fulfill

Platform API
1

Hi

We are observing that the conversation/job api takes atleast 3 to 4 mins to fulfill earlier it use to fulfill in few seconds.

2

We have also started to noticed this behavior. Its consistently take about 3 mins for every request.

We are using the jobs end point to do long historical lookbacks and as @Vageesan_Saminathan mentioned it use to return under 10 seconds previously. This delay is resulting in a massive delay of about 18 times and becomes worse if the interval is significantly larger.

It is seriously affecting the our core functionality at the moment.

Thanks

3

Hi,

Please report this degradation in service to the Care team so it can be looked into and resolved.

4

Ok will do. Thanks Ronan.

5

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