Conversation Sentiment Data

Platform API .NET SDK
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i have 2 questions related to this API:

Data In Bulk
We are trying to pull the Sentiment/Participant Metric data using the Speech and Text Analytics API. Right now that API requires a ConversationId in order to retrieve the data. Is there a way to get this data in bulk or do we have to execute a Conversation Details Query and loop through the ConversationIds to get this data?

Changes
Does this data change after the conversation is completed? For example, the Conversation Metrics can change when the data hits the Data Lake the metrics like nOffered etc., may get updated after the fact.

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Hi Jeremy,

I can answer the first part of this question right off the bat. I looked at the APIs and you do need to query for conversation details and then loop through each record. I did not see any keed of bulk or query style APIs.

As for the second question, my suspicion is that some of that data could change because conversation data can change if the conversation job API runs and a conversation is not complete. I am going to throw this over to the analytics team and see if they can give me some better details.

Thanks,
John Carnell
Manager, Developer Engagement

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