Customer consent for a recording via an API

Platform API
1

Hello everyone!
Can anyone help me, if it is possible somehow to set a customer consent for a recording via an API? One of my clients is trying to have a case, where a conversation is transferred from one channel or system to another and their customers do not need to acknowledge recording consent every time they are transferred by a bot.

2

Hello,

No it is not possible to set customer consent via API at this time.
There is this Genesys Cloud Idea: Public API support for EnableParticipantRecording

Regards,

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