We are beginning our migration from web chat to web messaging. Web chat allowed us to translate or customize text that appeared on the chat widget via a json file.
Examples of the text we would like to customize:
This is the beginning of your conversation with us. Please send a message to get started.
You * 2.48 PM * Sent
We would like customize or translate (for countries whose language is not yet supported) this text, and use the 24 hour time format as needed.
We are trying to find out how to achieve this outcome for web messaging. The developer who is working on the custom launcher could not find any documentation for how to achieve this objective in the SDK documentation he has. Has anyone else already figured out this issue, or can someone point us in the right direction?
Thanks!