Is there any way to bring Genesys fields towards CX Cloud from Genesys and Salesforce to make reporting on Salesforce side and include that inside of Dashboards or something similar?
This link (https://library.genesys.com/m/152e0ca1fd597825/original/CX-Cloud-from-Genesys-and-Salesforce.pdf) provides this screenshot, not quite sure how to achieve it:
Hi edgars.dudins ?
Are you looking for how to integrate Genesys Cloud analytics data within salesforce ? check out the developer center
Thank you so much, this looks like something I was searching for! Are there any plans to fix the broken images, because when I scrolled down on the website I noticed that multiple images are missing there and they show up with that broken image icon.
Thank for the feedback, that will be looked into!
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