Data Action in script

1

Hi

I am trying to set up a script with a button that calls a Data Action to send request to a third party API and present the results in the script.

I found this: https://help.mypurecloud.com/articles/available-script-actions/. It seems like I should have "Data Action" available as a script action, but its not there.

Is this option gone? Or is there some other way to do this?

2

Hello,

Please make sure to enable Data Action in the Script properties.

Regards,

3

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