Data Actions not working

I am having an issue getting a Data action to work

This is the raw response I get from the tesrt API
https://condnt-cndteb-dt2.pegacloud.net/prweb/PRRestService/EBSCTI/v1/EBCTIAuthRqst/5543798367/801985029/03032005/9976856820
{
"EBCTIAuthResp": {
"Status": "Success",
"InteractionID": "I-35370",
"UserVerified": "Yes",
"BeneID": "1639870710213",
"CaseID": "CASECC2010",
"ContactId": "9976856820"
}
}

When I remove the hardcoded items - 5543798367/801985029/03032005/9976856820
and try to have them added via contracts the response is the following:

{
"EBCTIAuthResp": {
"Status": "Failure",
"InteractionID": "",
"UserVerified": "",
"BeneID": "",
"CaseID": "",
"ContactId": ""
}
}

Anyone have an idea, why I cannot add the hardcode items via contracts?

Hi Robert,

Can you post an export of your action (redacting anything sensitive) so we can see what you are trying to do?

--Jason

Jason,

This is the result (response) from the the API (All test data)

{
"EBCTIAuthResp": {
"Status": "Success",
"InteractionID": "I-35370",
"UserVerified": "Yes",
"BeneID": "1639870710213",
"CaseID": "CASECC2010",
"ContactId": "9976856820"
}
}

Thanks.

Morning Robert,

From the summary page for your action can you hit the "export" button, make sure there is nothing sensitive in the file, and then post it? Alternatively, can you post your template map and response body template along with what your intended output should be?

Right now I don't know how you are trying to manipulate the response, so I have no way to give you any suggestions.

--Jason

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